ISO Quality Auditing & Consulting  

ISO 9000 • AS9100 • TS 16949 • TL 9000 

Hickey & Associates provide both on-site and off-site consulting, training, and auditing to help companies develop, implement, and maintain their quality and environmental management systems.

We have years of successful experience in ISO 9000, QS-9000, ISO/TS 16949, AS9100, and TL 9000.

Services Include

• Organizational Total Quality Management Development
• Documentation Development
• Software-based Documentation Development
• Intranet and Online Documentation Systems
• Quality and Environmental Management Initiative Development
• Quality-Project Management
• Audit Program Development
• Upgrade Assistance to ISO 9001:2000, ISO/TS 16949:2002.
• Dual Certification (ISO 9000/ISO 14000) Assistance
• Sector Service Derivative Assistance and Coaching
• Auditing Services
  

Our Consulting Methodology

There are many quality and environmental tools and products that are currently offered today in the marketplace. Knowing when to pick and choose the most appropriate tool for your needs is the ultimate challenge; this is where we excel.

Over 400,000 organizations have implemented and registered their organization using a multitude of differing strategies. The experience of Hickey & Associates has proven that a customized system based on the needs of the organization will enable the implementation project to have a substantial chance at success.

Minimize Documentation

There are many trips, traps, and shortfalls to management system implementation. Perhaps the biggest trap is to develop and implement documentation that makes the system cumbersome and difficult to follow. Expanding upon, and streamlining what exists is the approach that will ensure success.

Employee Involvement

When employees are trained and become involved in the process, the employees then feel as if they "own" the system. Our approach is to train your employees and then involve them in all aspects, to ensure maximum ownership for your organization. Our hands-on approach in translating the standard so that all employees will understand it will help ensure minimum consulting fees.

Integration

Aligning the quality and/or environmental implementation project to what currently exists is the key to success. Many organizations utilize differing strategies for accomplishing their business goals. Ensuring that ISO is "tied into" and not separate from those strategies will ensure maximum benefits for your organization.

Additionally, Hickey & Associates have the experience in the integration of additional sector specific systems that may be appropriate to the services offered by your organization. These include QS 9000, ISO/TS 16949, AS9100, and TL 9000.

Ultimately, our success is measured by your success